GDPR Compliance
Last updated: April 15, 2026
1. Our Commitment to GDPR
SERPTide Leads is committed to complying with the General Data Protection Regulation (GDPR). This page explains how we handle personal data of individuals in the European Economic Area (EEA) and the rights available to you under this regulation.
2. Data Controller
SERPTide Leads acts as the data controller for personal data collected through the Service. For any GDPR-related inquiries, please contact our Data Protection contact at ofcoursetrainingcenter@gmail.com
3. Lawful Basis for Processing
We process personal data under the following legal bases:
Consent
Where you have given explicit consent for us to process your data for specific purposes (e.g., marketing communications, non-essential cookies).
Contractual Necessity
Processing necessary to fulfill our contract with you, including providing the Service, managing your account, and processing payments.
Legitimate Interest
Processing necessary for our legitimate business interests, such as improving the Service, ensuring security, and preventing fraud, provided these interests do not override your rights.
Legal Obligation
Processing necessary to comply with legal obligations to which we are subject.
4. Your Rights Under GDPR
As a data subject in the EEA, you have the following rights:
- Right of Access (Article 15): You may request a copy of the personal data we hold about you.
- Right to Rectification (Article 16): You may request that we correct inaccurate or incomplete personal data.
- Right to Erasure (Article 17): You may request deletion of your personal data (“right to be forgotten”).
- Right to Restrict Processing (Article 18): You may request that we limit how we use your data.
- Right to Data Portability (Article 20): You may request your data in a structured, machine-readable format.
- Right to Object (Article 21): You may object to processing of your personal data based on legitimate interests.
- Right to Withdraw Consent (Article 7): Where processing is based on consent, you may withdraw it at any time.
- Right to Lodge a Complaint: You have the right to file a complaint with your local data protection supervisory authority.
5. Data Processing Activities
The following data processing activities are performed:
| Activity | Data Type | Legal Basis |
|---|---|---|
| Account creation | Name, email | Contractual necessity |
| Lead monitoring | Public social media posts | Legitimate interest |
| Analytics | Usage data, IP address | Consent |
| Email notifications | Email address | Consent / Contract |
6. International Data Transfers
Your data may be transferred to and processed in countries outside the EEA. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data.
7. Data Protection Impact Assessment
We conduct Data Protection Impact Assessments (DPIAs) for processing activities that are likely to result in high risk to individuals' rights and freedoms, in accordance with Article 35 of the GDPR.
8. How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at ofcoursetrainingcenter@gmail.com. We will respond to your request within 30 days. We may ask for identification to verify your identity before processing your request.