Privacy Policy

1. Introduction

SERPTide Leads (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

2. Information We Collect

Personal Information

• Name and email address (provided during registration)
• Account credentials (managed via Clerk authentication)
• Billing information (if applicable)

Usage Data

• Browser type, IP address, and device information
• Pages visited, features used, and time spent on the Service
• Campaign configurations and preferences

Third-Party Data

• Publicly available social media posts from monitored groups
• Author names and post content from public Facebook groups and Reddit communities

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process and analyze social media data for lead generation
• To send you notifications, alerts, and updates related to your campaigns
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third-party services that help us operate (e.g., Supabase for database, Clerk for authentication, Google AI for intent scoring)
• Legal Requirements: When required by law, subpoena, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Lead data is retained based on your campaign settings. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

For more information about your rights under GDPR, please see our GDPR Policy.

9. Children's Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at ofcoursetrainingcenter@gmail.com